Hospitality Services; NCR Aloha Point-Of-Sale, NCR Orderman Handheld Devices, Hosted Solutions
IT Maintenance, Hardware and Software Solutions, IT Security and Wi-Fi Networking
Office 365, Online Back-up, Data Storage & Site RecoveryRead More
We have been a customer of Tierney’s for the last 10 years, the team are always willing to go the extra mile for our hotel and our guests. Our Point of Sale Solution is the renowned NCR Aloha – It’s a seamless and necessary tool for the efficient running of our business, the POS platform is easy to navigate, and the detailed reporting it offers Management is invaluable and something we refer to on a daily basis. Tierney’s support our Aloha System and the maintenance of all our IT Systems and they frequently assist us with last minute requests and queries, helping us give our guests the highest level of service they deserve. I would have no hesitation in recommending other companies to use Tierney’s as their chosen IT Supplier.
Tierney’s have been our chosen IT Supplier for almost 3 years and in this time whether it’s the engineer onsite installing new PC’s, the sales or support team on the phone or their POS Team conducting F&B Aloha training, the team from Tierney’s are dedicated to our business. They recently upgraded the guest network infrastructure to provide a fully managed and seamless roaming W-Fi experience for our guests, this was a complicated project but as always they showed dedication and professionalism in the job. Our Aloha POS System has been in place since the beginning of 2017 and since we have seen significant increases in our bottom line with our guests benefiting from quicker wait times. Aloha is an easy to use system and our staff love how easily and quickly they can take orders, change menus or run operational reports. Tierney’s are held with high regard by the staff and management in Johnstown Estate and we welcome the opportunity to recommend Tierney’s to other hoteliers.
The Irish Hospitality Institute is the professional body for Managers within the Irish Hospitality & Tourism Industry. Our relationship with Tierneys commenced in December 2016 with Tierneys providing a complete upgrade of equipment, software and support. The transition from old to new was seamless, the service and support from the Team at Tierneys since partnering can only be described as exceptional. Tierneys understand the needs and demands of their customers and work in partnership to ensure at all times an extremely high level of technical, customer support and service. The Irish Hospitality Institute, highly recommends Tierneys as a IT Supplier that truly puts their Customer First.