Hospitality Services; NCR Aloha Point-Of-Sale, NCR Orderman Handheld Devices, Hosted Solutions
IT Maintenance, Hardware and Software Solutions, IT Security and Wi-Fi Networking
Office 365, Online Back-up, Data Storage & Site RecoveryRead More
When working with Tierney’s any IT issues that arise are always dealt with in a calm and timely manner with unmatchable customer service. Most recently during our hotel renovations and building expansion, the Tierney’s team were second to none, we had peace of mind knowing there was a large team of expertise behind us ensuring our systems were all up and running with minimized downtime or disruption taking the pressure off our management and front of house teams. We can always reply on Tierney’s to answer our support issues and provide us with a prompt service. I look forward to a continued partnership with Tierney’s and would recommend their services to anyone. ‘’
Shortly after Queensgate Investments bought the 906 Bedroom Holiday Inn Kensington Forum, the 5th largest hotel in London, Tierneys was appointed as Managed Service Provider, for the IT Networks, Systems and Services there.
“Their vast experience within the hospitality sector was extremely beneficial, from the outset, as many of our systems and databases had to be extracted from previously owned group policies, located off-site, then rebuilt and hosted locally in-house. These processes were managed extremely professionally and seamlessly as has the ongoing day-to-day management of our whole IT directive. Their commitment to high levels of Customer Service shines through in all their team members that we have dealt with.
We have been a customer of Tierney’s for the last 10 years, the team are always willing to go the extra mile for our hotel and our guests. Our Point of Sale Solution is the renowned NCR Aloha – It’s a seamless and necessary tool for the efficient running of our business, the POS platform is easy to navigate, and the detailed reporting it offers Management is invaluable and something we refer to on a daily basis. Tierney’s support our Aloha System and the maintenance of all our IT Systems and they frequently assist us with last minute requests and queries, helping us give our guests the highest level of service they deserve. I would have no hesitation in recommending other companies to use Tierney’s as their chosen IT Supplier.