Hospitality Services; NCR Aloha Point-Of-Sale, NCR Orderman Handheld Devices, Hosted Solutions
IT Maintenance, Hardware and Software Solutions, IT Security and Wi-Fi Networking
Office 365, Online Back-up, Data Storage & Site RecoveryRead More
I have always found Tierney’s Management staff and Engineers to be professional, responsive, trustworthy and knowledgeable when it comes to the IT requirements for our landmark pubs and Hotels across Ireland. We needed an entire overhaul to our out dated computer system including software, servers, hardware, email providers and Wi-Fi Networking, they’ve also been great about suggesting ways to improve our structure and system security and backup. Tierney’s do an excellent job with ongoing IT maintenance and support offering a pro-active complete solution. We are confident in extending our highest recommendation to Tierney’s Office Automation.
We at Johnnie Fox’s Pub have used Tierney’s as our preferred contractor for our electronic POS till system (NCR Aloha) for over 5 years now. In this time we have found them to be pro-active as well as instantly reactive with customer support and on occasion when needed they have gone that extra mile in problem solving (outside of normal parameters) which is exactly what we need and expect from a contractor supplying a key sensitive area such as POS tills. We have every confidence in Tierney’s team in all areas and value our relationship.
Throughout my career in the hospitality Industry I have worked with the team at Tierney’s for the past 20 years. I have always found them to be pro-active in developing solutions to suit the needs of the IT infrastructure within the hotels and at all times been more than satisfied with the high level of professional competence and expertise displayed by the team. At Shannon Springs we are very satisfied with the Aloha Point of Sale system for the Bar and Restaurant. It is an easy system to learn and the reporting functionality is extremely comprehensive and helps us to make decisions about the operations of the business efficiently. Our front of house staff love the new Tablet mobile ordering solution, it allows us to give a more personalised service to our customers not to mention an improved speed of service too.
In summary my experience of using Tierney’s and the products and services they provide has been very positive and I would have no hesitation in recommending them to other companies requiring IT Solutions.