We're Hiring !

At Tierney’s , people are at the heart of our business. Our team are the  key to the success of our business and we value and respect their contribution. As a family run business it is extremely  important for the company to maintain connections with our people where ever they work and for everyone to enjoy working with us.

 

To Apply for a role, please fill in the form below or email [email protected]

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Now Hiring - IT Field Service Engineer in Co. Kerry (South West) Region

​Tierney’s provide a trusted and reputable range of IT Solutions, Support and Consultancy Services to the International Hotel, Restaurant and Leisure Industry across the Ireland and the UK. Our commitment within the Hospitality Sector brings cutting edge solutions to our customers from leading partners around the globe enabling our clients to gain the maximum from their IT investment helping them achieve their specific needs

We are currently recruiting for experienced IT Field Service Engineer  in the Kerry (South West Region). This role may span one or more areas of expertise; this will depend on the candidate’s ability to learn and absorb complex technologies.​

What are the key responsibilities of the role?

  • Provide on- site support to our customer base
  • Develop and build positive and professional relationships with our customer.
  • Liaise with other engineer’s/technicians and customers
  • Diagnose/troubleshoot software, hardware, and network issues at customer sites.
  • Install/Configure servers, computer equipment & peripherals
  • Deal with Customers issues effectively and efficiently, while ensuring a high level of customer satisfaction with the services that we offer
  • Communicate regularly with the dispatcher regarding on site visits
  • Document onsite information for Hudu
  • Update the ticketing system after each call

What skills/experience do you require for the role?

  • A proven third level qualification in an IT related discipline. The minimum qualification is that of CompTIA, but those with higher qualifications, up to and including degree level should also apply, as this role is used to advance suitable candidates’ careers
  • Have experience and a proven track record in a similar customer facing role in the IT sector.
  • Proficient in Microsoft Desktop OS (domain environment), desktop application related configurations, troubleshooting etc.
  • Strong problem solving skills, ability to visualise a problem or situation and think abstractly to find a resolution.
  • Good interpersonal skills, works well with others.
  • Excellent communication skills, fluent in speaking and writing English essential.
  • Hold a full, clean Irish /EU driving license
  • Be available to work out of hours – evenings and weekends on a rostered basis

What are the company benefits?

  • Company vehicle
  • Fuel Card
  • Competitive salary
  • 23 days annual leave plus public holidays
  • Life Assurance Scheme
  • Opportunity to gain industry recognised qualifications
  • Active sports and social club
  • Employee Assistance Programme (EAP)
  • Career progression
  • Educational Assistance programme

To apply for the role, please fill in the application form above or send your CV to [email protected] 

Now Hiring - IT Project Engineer (Hybrid Role)

Tierney’s provide a trusted and reputable range of IT Solutions, Support and Consultancy Services to the International Hotel, Restaurant and Leisure Industry across the Ireland and the UK. Our commitment within the Hospitality Sector brings cutting edge solutions to our customers from leading partners around the globe enabling our clients to gain the maximum from their IT investment helping them achieve their specific needs.

We are currently recruiting for an experienced IT Project Engineer to support one of the Senior Technical Account Managers. This role requires strong technical and problem solving skills.

What are the key responsibilities of the role?

  • Works directly with the Technical Account Manager (TAM) to plan and implement a variety of projects across our customer base.
  • Assists with research, development and testing of new products for our customers as required.
  • Documents and develops project processes within the company.
  • Oversees various aspects of specific projects and assists to ensure they are delivered on time.
  • Reviews and evaluates project implementation process and gathers data on execution.
  • Address intricate technical challenges spanning software, hardware, networking, and infrastructure
  • Builds strong working relationship with our customers and advise them on project progress  and associated timelines.
  • Acts as an escalation point to assist helpdesk and field engineers.
  • Liaise with vendors and other IT personnel for problem resolution
  • Provide weekly reports on project updates to TAM’s

What skills/experience do you require for the role?

  • Third level qualification in Information Technology/Computer Science or a related field
  • Ability to handle multiple tasks and have excellent attention to detail.
  • Strong technical background and have the ability to learn new technologies quickly.
  • Prides themselves in the delivery of high standard projects
  • Excellent problem solving and analytical skills
  • Strong communication and interpersonal skills.
  • Knowledge of Project Management Tools

What are the company benefits?

  • Competitive salary
  • 23 days annual leave plus public holidays
  • Life Assurance Scheme
  • Opportunity to gain industry recognised qualifications
  • Active sports and social club
  • Employee Assistance Programme (EAP)
  • Career progression
  • Educational Assistance programme

To apply for the role, please fill in the application form above or send your CV to [email protected] 

Working at Tierney's

Tierney’s are well regarded as the leading independent IT Solutions provider to the Hospitality Industry, with over 30 years’ experience, we provide the complete range of IT products, support and consultancy services across Ireland and the UK.

Our dynamic environment and exceptional team combine to make Tierney’s the right choice for your career. Watch the video to be inspired!

Tierney’s Office Automation Ltd. is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

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