Tierney’s are well regarded as the leading independent IT Solutions provider to the Hospitality Industry, with over 28 years’ experience, we provide the complete range of IT products, support and consultancy services across Ireland and the UK.
Our dynamic environment and exceptional team combine to make Tierney’s the right choice for your career. Watch the video to be inspired!
Tierney’s Office Automation Ltd. is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Tierney’s provide a trusted and reputable range of IT Solutions, Support and Consultancy Services to the International Hotel, Restaurant and Leisure Industry across the Ireland and the UK. Our commitment within the Hospitality Sector brings cutting edge solutions to our customers from leading partners around the globe enabling our clients to gain the maximum from their IT investment helping them achieve their specific needs.
We are currently recruiting for experienced IT Field Service Engineers in Ireland for our fast-growing customer services division. This role may span one or more areas of expertise; this will depend on the candidate’s ability to learn and absorb complex technologies.
As an IT Field Service Engineer, you will:
To be considered as an IT Field Service Engineer, you will need:
What are the benefits?
To apply for the role of IT Field Service Engineer, please send your CV to kshannon@tierneys.ie
We are currently recruiting for a full time Level 1 Help Desk Technician for our fast-growing
customer services division. This role may span one or more areas of expertise; this will depend on the
candidate’s ability to learn and absorb complex technologies.
Successful candidate’s duties will include:
• Working closely with our dedicated customer support team to deliver support and solutions
to our client base.
• Diagnosing hardware and software faults
• Liaising with customers, suppliers and colleagues to resolve issues effectively & efficiently
• Installing and configuring computer systems remotely, by remote connections to the
customer network via secure connections, or sometimes instructing customers over the
telephone.
• Providing back up support for software (Email setup and troubleshooting etc.)
• Coordinating with third parties providing services to our customer base.
• Provide timely and regular updates to customers on progress
• Documenting work completed and any outstanding actions.
Desired candidate’s skills and experience:
• Graduate caliber in IT desirable or certification in relevant industry field such as CompTIA
• Working knowledge of MS products
• Experience in IT Administration role an advantage
• Excellent communication and interpersonal skills
• A flexible and positive attitude to work
• MS qualification would be an advantage, but not essential as ongoing training will be
provided.
What benefits will you get in return from the Company?
• Excellent salary
• 37.5 hour working week
• Great career progression prospects
• Support to gain certifications.
• 23 days’ annual leave plus public holidays
• Opportunity to work with a fantastic team!
• Company events
• On site parking
To apply for the role of Level 1 Helpdesk Technician, please send your CV to kshannon@tierneys.ie