Tierney’s provide different levels of Support & Hardware Maintenance agreements

We guarantee to offer our clients a full service contract, built specifically for your individual requirements, that ensures your business operates with the most robust hardware, safe, secure and intelligent software best suited for your organisation.
Our team are constantly looking at innovative solutions to improve how our customers operate. Both standard and extended maintenance contracts are inclusive of break/fix cover to include labour and replacement equipment left in place until such time as the faulty equipment is repaired and returned to site.

Our highly trained engineers learn the ins & outs of your systems allowing proper support either over the phone or on-site.

Download our IT Support Maintenance Contracts flyer

What our Maintenance Contracts Include:

  • 365 day phone support 7am – 11pm
  • On-site visits if required
  • Hardware phone support
  • Kaseya online remote monitoring software on file servers
  • All third party liaison
  • Web access for software downloads
  • Unlimited direct remote PC control for application help
  • Online customer portal access for customer support/quotes and sales queries

Talk to our sales team today about how your organisations IT requirements can be supported by Tierney’s, click here.


ItemCustomer Portal

ItemFree Site Survey

ItemRemote Connection